Tagged: Social Media Monitoring

Business Relationship Management

Engaging Your Clients Through Social Media

At this point in time, there are several different aspects to social media beyond the obvious ones. In other words, social media is not just about using Facebook and Twitter. There is so much more that you can be doing with social media that you may not even realize.

social-media

How to Measure Social Media ROI – Is It Even Possible?

It seems preposterous to suggest that there are online companies that put time and money into social media and don’t bother to measure their return on investment (ROI). In fact, it is believed that over 70% of online businesses that utilize social media as part of their marketing drive are guilty of this crime.