Author: Brian Lakeman
Reputation management is a hot topic for companies, especially with social media and the growing importance of review sites and word of mouth referrals from fri... Read more.
Social CRM is traditional Customer Relationship Management evolved. The addition of social media has taken PR, customer service, and customer experience to the ... Read more.
If you are wondering what the difference is between webinars, web conferences, and webcasts, don't worry because you are not alone. The different types of onlin... Read more.
Social Media campaigns can be integral to marketing eCommerce businesses. However, just setting up social media accounts is not enough to make a company a socia... Read more.