It Is Time to Take a Fresh Look at LinkedIn
LinkedIn is not only an amazing social network but it is also a wonderful way to manage your customer relationships and it has tremendous capabilities that can really bring your business to the next level.
Tagged: Customer Relationship Management
Leveraging Customer Data for Your Business
Your initial goal in business is that people become your customers and buy what you are selling and/or your existing customers buy what you are selling over and over again. You need to capture how they are using what they buy from you and apply it to your business growth.
How to Organize Your LinkedIn Connections, Prospects and Clients
If you own a business or if you work for someone else, the fact is that you must interact with people online as well as interacting with them in person. Your online connections are people from many different placed and possibly even many different countries and may different industries.
Why Marketers Should Concentrate on Brand Advocates
There are many different approaches that a marketer can take to increase professional success. There are many different areas on which to concentrate and brand advocates are a group of people who are worth cultivating and highlighting.
Turning Clients’ Nightmares Into Brilliant Ideas
You sit at your desk and you try very hard to come up with new ideas for content on a very regular basis. You are tied to your clients’ experiences. What drives you first and foremost is whatever your clients want and need. If they are having a bad time, you will be affected also.
Keeping Client Relationships on Top
As you are working on your online social media/Email strategy, the next step will be to look at the relationships that you have developed and cultivate them to the next level. As you are paying close attention to your client relationships, your Email strategy becomes more and more important.
How to Acquire Clients More Rapidly and Effectively
No matter what you do professionally and no matter how you present what you are trying to sell and what you represent, at the end of the day, it will always be about getting your clients to buy what you are selling.
Customer Experience Management – How to KEEP Your Contacts on Your Side
You can use both emails and social media sites such as Facebook to grow and maintain customer loyalty, but you can only do so if the customer allows you to. You need to keep your customers interested and the best way to do this is by constantly supplying interesting and useful messages and resources.
Engaging Your Clients Through Social Media
At this point in time, there are several different aspects to social media beyond the obvious ones. In other words, social media is not just about using Facebook and Twitter. There is so much more that you can be doing with social media that you may not even realize.
How Effective Are Online Customer Reviews?
In case you haven’t heard, it is the age of customer service. The customer does not have to be right but the customer is king in our new online economy. From the business perspective, customer service can be even more difficult because customers do not see the employees they are speaking to. Digital customer service has many challenges too because the tone is sometimes not conveyed through computers, emails, and faxes.