Category: Online Communities

pinterest

A Pinterest Guide for Your Business

Pinterest is an excellent social media outlet for businesses to showcase their products and services, but more importantly, businesses can give their customers content and visual ideas of how to use their products and services. Those customers, in turn, can share the content on their own social channels, which will help increase your company’s social exposure.

Business Relationship Management

Customer Experience Management – How to KEEP Your Contacts on Your Side

You can use both emails and social media sites such as Facebook to grow and maintain customer loyalty, but you can only do so if the customer allows you to. You need to keep your customers interested and the best way to do this is by constantly supplying interesting and useful messages and resources.

Business Relationship Management

Engaging Your Clients Through Social Media

At this point in time, there are several different aspects to social media beyond the obvious ones. In other words, social media is not just about using Facebook and Twitter. There is so much more that you can be doing with social media that you may not even realize.

social-media

The Social Media Panopticon

In the late 18th century, one of the great English eccentrics, philosophers, and social theorists Jeremy Bentham described his concept for a prison, which he called the Panopticon. The design of the prison consisted of a circular structure with an inner circular hub in which the prison wardens could always keep an eye on the prisoners. The main thrust of the idea was that fewer guards would be required as prisoners could never escape the watchful eyes of their jailers. The same can be said of interacting through social media.

Healthcare and Social Media

Social Media: Calling All Doctors [Infographic]

Social media seems to have no bounds. Today, people are obtaining medical advice from online resources, such as social media sites where both healthcare providers and patients congregate. On Facebook, for example, people seem to be willing to talk about anything, including their latest surgery. Let’s take a look at which medical instances people are discussing online.