What You Should Know About QR Codes

Print Friendly, PDF & Email

There are many different ways that you can approach QR codes for your marketing strategy. Sometimes, it is hard to decipher which tactics, tools and practices work most effectively. With some education and experimentation, you will find what’s best.

What is a QR code?

A QR code is a 2-dimensional barcode image that can be scanned by a mobile device. The barcode encapsulates data in two directions and the person who is doing the scanning can do it both vertically and horizontally. Your QR codes connect your web presence with the offline world that we live in.

What types of data can be stored in a QR code?

QR codes can store over 7,000 numbers. In addition to numbers, they can store several other types of date, including calendar entries, Email, contact information, phone numbers, MMS/SMS messages, hyperlinks, and text. Because of their capability of storing data, that opens up a door to all sorts of other possibilities. Videos can be viewed, apps can be downloaded, the person with the mobile device has the ability to check in, Twitter status can be updated, the person can “Like” Facebook pages, etc.

Where are QR codes found?

The barcode can be placed almost anywhere on a surface in almost any location. If you put barcodes online, you should keep in mind that they should enhance the reader’s experience. You should try to make it as easy as possible for them to get to where you want them to be. Wherever your barcode sits, it must always be easy to scan. Remember to always consider physical properties around the barcode so that nothing interferes with the scanability.

Are QR codes becoming more popular?

QR codes are becoming more and more popular. More and more people are scanning codes for all kinds of information and companies are beginning to realize very quickly how much they can strengthen their position in the marketplace.

Are there other types of two-dimensional barcodes other than QR codes?

There are several different two-dimensional codes, such as QR codes, ScanLife EZcode, Microsoft Tag, and DataMatrix. There are, of course, some major differences in the different codes. For example, Microsoft Tag and ScanLife EZcode can only be decoded by tools that are sold by those companies. QR and DataMatrix, on the other hand, are more open and can be decoded by several different devices. QR codes have taken on a dominant role in the world of two-dimensional codes and many people are using them more and more often.

Is there a cost involved with barcodes?

There are tools available for most mobile devices, many of which are either free or cost very little. If you wish to run a two-dimensional barcode campaign, this is what you will need:

  • Output (download file type, size, color, etc)
  • Code format (Microsoft Tag, QR, ScanLife EZcode, etc)
  • Stored data (SMS, contact information, hyperlink, etc)

Is there a way to track metrics?

Web analytics and URL shorteners for two-dimensional barcodes are a good place to start to track metrics. If you want an array of tracking information, you will need to have a barcode generator tool that has a analytics tracking feature built in. Some of the management tools that are available only track the number of scans that people do while others are more sophisticated and offer more detailed analytics, such as geolocation, demographics, repeat scans, etc. There are many different tools that are either inexpensive or free:

  • Microsoft Tag
  • QReate and Track
  • Paperlinks
  • Tappinn
  • QReateBUZZ

What is the value of a QR code to the customer?

The value to the customer is in all of the coupons, discounts, special content and helpful hints and tips that will be available through scanning. That information is not available to anyone who cannot scan. A clever idea is to include a QR code on your business card so that it is extremely easy for your customers to get what they need with one scan.

Is it easy to scan two-dimensional barcodes?

With all of the barcode possibilities out there, it can be confusing sometimes. Many people have the capability to scan barcodes with their mobile device but don’t know how to do it. The easiest way to educate your customers is to show them how to 1) Get the reader application (app), 2) Scan the code and 3) Take a look at the information that appears.

Should the scanability be tested before it is released into the world?

As a business owner, if is imperative that you make sure that your QR code(s) work before you give the information to anyone else. Make sure that whomever you are working with to institute the barcodes into your marketing material is competent. Going through the work of setting up the barcode campaign only to find out that it isn’t functioning would be disastrous.

Conclusion

Now that you understand how important barcodes can be to the success of your business, you need to make sure that the result that they produce is exactly what you want and that you should have the customer in mind before you do anything. The easier you make the path to obtaining the much-desired information, the more people will want to connect with you and your business in that manner. It is well established that QR codes enhance engagement and it is definitely worth exploring and using in some capacity.

We are pleased to provide you with the insightful comments contained herein. For a free assessment of your online presence, let’s have coffee.

Let's Have Coffee

Author

  • Michael Cohn

    Michael Cohn is the founder and Chief Technology Officer (CTO) of CompuKol Communications. He has decades of experience in IT and web technologies. Michael founded CompuKol Communications to help small businesses and entrepreneurs increase their visibility and reputation. CompuKol consults, creates, and implements communication strategies for small businesses to monopolize their markets with a unique business voice, vision, and visibility. Mr. Cohn earned a Master’s degree in project management from George Washington University in Washington, DC; and a Master’s degree in computer science and a Bachelor of Science degree in electrical engineering from Fairleigh Dickinson University in Teaneck, NJ.

10 Responses

  1. Christian Vandekerkhove says:

     

    Via LinkedIn Groups

    Group: Non-Fiction Writers
    Discussion: What You Should Know About QR Codes

    Intresting, but I would like to see more practical applications. Suggestions?
    Posted by Christian Vandekerkhove

  2. Richard Hagen says:

    Thanks for the information – essential basic guidance here. At the moment the only uses I'm noticing in the market are QR codes for marketing – we've just published a title that shows how these simple codes can transform a 'regular' book into an utterly unique immersive experience – QR codes can do a lot more than marketing – take a look at VAEO on Amazon to see what we are working on.

  3. Christian Vandekerkhove says:

     

    Via LinkedIn Groups

    Group: Non-Fiction Writers
    Discussion: What You Should Know About QR Codes

    It is the next generation after the barcode. A square matrix that can contain a lot of information. You will see them soon appear on all kinds of bags in the supermarket. Often you see them on the street on advertisement billboards. If you make a photo of one with your cellphone, you can decode their message, if you have the right software for this.
    Posted by Christian Vandekerkhove

  4. John Harrison says:

     

    Via LinkedIn Groups

    Group: Social Media & Community 2.0
    Discussion: What You Should Know About QR Codes

    Hi Michael, good article. http://scanme.com might be of interest to you – it's a social media connection app using QR barcoding through users Facebook accounts.
    Posted by John Harrison

  5. David Philp says:

     

    Via LinkedIn Groups

    Group: MCCC – Morris County Chamber of Commerce
    Discussion: What You Should Know About QR Codes

    Michael – This was great. Excellent information! Reading about QR codes & social media on your website now.
    Posted by David Philp

  6. Sharon Katz says:

    Michael–
    Great article on the basics in down-to-earth terms for those of us trying to better understand development, usage, and application. (And very timely, as I'm knee-deep in it AND new to it all right now.)
    I'm actually in the process of conducting a (very informal and unscientific) survey on our Facebook page and learned that, out of 99 people so far, approximately 49% do not have devices with the capacity to scan, another 29% won't click on anything/anywhere, 20% occasionally scan codes if they're interested, and 2% are frequent scanners.
    The comments I received were interesting, as well. Some have the technology, but can't get it to work. Others forget they can, but would do so more frequently. So I agree with you that you can't just slap a code on something–you need to include a little bit of education with it until this really takes off here and they become as commonplace as www. . .
    Thanks again, Michael!

  7. Abigail Whitney says:

     

    Via LinkedIn Groups

    Group: Freelance Editing Network
    Discussion: What You Should Know About QR Codes

    I have learned a lot about QR codes in my current position as marketing/communications advisor for a local (Ottawa ON) festival. They are wonderfully useful, take less than no time to create and can point the QR code user to any website or particular page on the website! Imagine a QR code on the back of your business card. VOILA your website is attached.
    Posted by Abigail Whitney

  8. Allan Berger says:

     

    Via LinkedIn Groups

    Group: North Jersey Strategic Partners
    Discussion: What You Should Know About QR Codes

    QR codes are for retailers. People with smartphones down load an APP that can read the QR codes. You ntake a picture of the R code with your smartphone camera and the APP decodes the picture and can display a veriety of information including coupons, website info, directions and anything else you can think of.
    Posted by Allan Berger

  9. Andy Welkley says:

    Great article Michael! 
    I think that you did a fantastic job of describing the QR code in your article! In my own practice, we are working on creative ways to leverage the codes – from doctor's office open houses, to direct mail pieces and trade shows. Among the many variables that we have encountered along the way, a few stick out (by no means an exhaustive list and we are learning all the time!)
    1. Make sure what ever you send people to is optimized for mobile. Seems like a no brainer, but there are examples all over where companies send users to a page on their regular site that is not optimized for mobile – bad user experience ensues.
    2. The content must provide the user with an experience beyond what they normally are able to access – offer an incentive to click!  From this perspective, I LOVE the idea of a totally immersive experience of a book driven by QR codes!
    3. Educate the end user – as Sharon points out, we are still mostly dealing with early adapters here, so a short description of what reader to download and how to scan is still necessary. It is very likely that more and more of the newer smart phones will ship with a reader pre-installed like they do in Japan so the install base will increase rapidly once it becomes standard.
    So, have fun, be creative! Love to hear the ideas about what people are doing with the QR codes out there!
    Andy

  10. Craig Patton says:

     

    Via LinkedIn Groups

    Group: The NJ Networking Forum
    Discussion: What You Should Know About QR Codes

    At EFK Group we are really like to use JagTag. What makes JagTag different from 2d barcodes such as QR codes and Microsoft tags is the fact that they can send Multimedia messages to any phone with a camera, which is currently 90% of U.S. Mobile Users or 241 Million People.
    Posted by Craig Patton