What Social Media Best Practices Can Teach Marketers

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At this point in the game, social media has been around for quite a while and a large number of people are involved with it in some capacity and are engaging on a regular basis. People are making the effort interact consistently and regularly. But there is still more to learn.

The path to the here and now

When you first started to be involved with the various social media channels for your business, you may have been unsure of what you were doing and of whether your efforts were ever going to pay off. In addition to gaining your own experience through trial and error, another great way to become comfortable with social media is by watching what other people do and how they use social media channels to gain their own professional success. As a marketer (as well as many other professionals in various niches), you use social media in certain ways to achieve what you are after. In all likelihood, your efforts may be paying off in part or in full. However, there are always ways to improve upon what you are currently doing and what you have done in the past.

  • Network effectively online: It is critical for you to make every effort to engage other people through social media and to share content, ideas, thoughts, etc, with them whenever you feel that something is worthwhile. Basically, you are developing our mingling skills and you can use them to your advantage and achieve favorable results for your business. You will probably find the most positive results when you are connected in a human (or emotional) way. People who share meaningful relationships can only do so if they have an emotional connection. It is human nature and that fact will never change.

  • Be polite and considerate of other people: When it comes to your interactions through social media, it is extremely important to remember to follow the rules of etiquette and engagement. Also, you should always keep in mind that your main objective is to try to solve the other person’s problem(s). It is important to remember that the relationship that you share with the other person will certainly not be one-sided. The reason is that the other person will have the same objective in mind and you will be his or her top priority in the relationship that you share. There are several different ways that you can express politeness and consideration of the other person:

    • Acknowledge the other person’s successes: This acknowledgement will absolutely go a long way and it will require very little effort on your part. It will help you tremendously to build a solid foundation in your relationship with the other person.

    • Remember to include the other person whenever possible and appropriate: Your professional social media success will not exist without other people. It is essential that you make it clear to the people with whom you share relationships that their points of view and opinions are extremely important to you. In fact, you won’t make much progress without them. Make sure to include them in what you are doing and those interactions will serve as the backdrop for what you are offering.

    • Be discrete: Through social media, there are many occasions when a person will be more combative or confrontational than he or she would dare to be face to face. The alleged anonymity goes a long way to making that person brave. However, if you are the target of negative interactions, make sure that you try to handle them as constructively and as gracefully as possible. Others will respect you for it and you will be able to maintain your dignity.

  • Make sure to choose the most effective tools for your particular business: Choosing the most effective tools is as important as interacting on social media channels at all. It is very possible that you won’t have all of your technology needs satisfied with one particular social media channel. What is most important is that you choose the combination that works the best for your business.

  • Make sure that your actions and interactions are governed by transparency at all times: Because online interactions are accessible to everyone, it is extremely important that you are above board with whatever you do and say online. If you demonstrate integrity and sincerity as well as an interest in providing valuable information to your online connections, you will succeed.

  • Take responsibility for your actions: In all honesty, you have some goals that you will hopefully achieve in the end. Of course, one of those goals is increased revenue. There is nothing wrong with that and there is nothing wrong with letting other people understand what you have in mind. After all, you are in business to make money as well as the other reasons why you are in business. If your offerings are valuable, they are worth paying for. Everyone needs to understand that concept.

  • Establish a process that works: You must have a process that will enable your business to succeed. You need to be accountable for the process and you need to make sure that other people are accountable as well. It is important to get buy-in from the other people who are involved and once the collective decisions have been made, you all need to work and perfect the process until it becomes a well-oiled machine.

Conclusion

The social media best practices will go a long way indeed to solidifying your marketing efforts and your business will be stronger and more prosperous as a result. You should take advantage of all that social media has to offer and continue to grow over time. Keep in mind that social media really works well as long as you make the effort to work it. Share whatever is valuable, interact as much as possible, get your connections to trust you, and get yourself into a position of being considered a subject matter expert.

We are pleased to provide you with the insightful comments contained herein. For a complimentary assessment of your online presence, let’s have coffee.

Author

  • Michael Cohn

    Michael Cohn is the founder and Chief Technology Officer (CTO) of CompuKol Communications. He has decades of experience in IT and web technologies. Michael founded CompuKol Communications to help small businesses and entrepreneurs increase their visibility and reputation. CompuKol consults, creates, and implements communication strategies for small businesses to monopolize their markets with a unique business voice, vision, and visibility. Mr. Cohn earned a Master’s degree in project management from George Washington University in Washington, DC; and a Master’s degree in computer science and a Bachelor of Science degree in electrical engineering from Fairleigh Dickinson University in Teaneck, NJ.

3 Responses

  1. Lawrence Harte says:

    Via LinkedIn Groups
    Group: Chief Marketing Officer (CMO) Network – #1 Group for CMOs
    Discussion: What Social Media Practices You Apply to Your Overall Marketing?

    Best Practice – test, optimize, and use social media rules.

    We create ready to publish posts (content solution messages) which we allow key staff and agents to publish – a harvesting file.

    It is important to track and discover which types of messages, formats, and key phrases work best at developing leads, downloads, and sales.

    This allows us to continually discover new effective message types and how to word them better.

    For example, the conversion rate on free courses did not work well. When we changed the phrase to guest invite for pilot courses in return for evaluation, the conversion rate increased over 340%.

    This is done using simple shared spreadsheets – typically Google Docs.
    By Lawrence Harte

  2. Jim Murray says:

    Via LinkedIn Groups
    Group: Dr Brian’s Marketing Network – Magical Marketing Ideas for Top Marketers
    Discussion: What Social Media Practices You Apply to Your Overall Marketing?

    This one. And blogging. I used to be heavy into Facebook. But it’s funny because all those motivational messages can get really depressing after a while. PLus people have very little to say other than what they had for dinner. I prefer LinkedIn groups because people actually have something to say and there is a conversation of sorts going on. The main part of LinkedIn is a lot like Twitter, one link after another after another. The other social media practice I apply is inviting people for coffee. I even have a cool graphic that I designed to go with that request.

    By Jim Murray

  3. social media marketing trends says:

    Excellent write-up. I definitely appreciate this site. Keep writing!