Using Social Media to Search for Target Prospects

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There is generally no doubt in anyone’s mind at this point that any and all businesses should have a connection to social media. Of course, there are several social media channels from which to choose and the choices that you make as a business owner depend a great deal on your needs and the needs of your business.

Launching your social media campaign

Although you may understand the concept of social media as a necessary entity, you may not fully understand all of the reasons why you need to be involved and to interact on a regular basis. Once you have ironed out all of that, the next thing that you will want to do is start to build your social media profiles and start to interact with the right people. Start building relationships. Your end-goal, of course, will be to turn the prospects with whom you build relationships into clients who actually pay you for your products and/or services (which you totally deserve). The big question is: how do you get started? Well, there are several possible approaches and only you can choose the approach that works best for your business and for your needs.

  • Maintaining your social media traffic: It isn’t enough to simply attract people to interact with you through social media. Once you have gotten them to interact, you need to maintain the traffic and pay close attention to various aspects of that flow. You will be looking for people who are interacting on social media on a regular basis and whose main objective (or, at least, one of their main objectives) is to find products and/or services that they want to purchase at some point. During your maintenance of your social media traffic, you will be searching for various things, including your hashtags, the hashtags of your competitors, hashtags in your industry or niche, your company name, your competitors’ company names, your geographic location, and your products and/or services. After you find the people whom you are pursuing, you can address any questions that they have asked and connect with them online.

  • Pair Email addresses with the Email addresses on the various social media accounts: You may or may not have a large number of Email subscribers in your database at this point. If you do, great. If you don’t, it will help you if you can pair the Email addresses to the Email addresses in the public social media accounts. A great deal of different types of software have this option and you can obtain valuable information quite easily. If the software that you happen to have doesn’t have that option, you may be able to upload a list of Email subscribers from a .csv list. One thing that is definite is that are already aware of the fact that you have knowledge that your Email subscribers want to interact with you. Now it is just a matter of obtaining the information that is pertinent for you and your business from those subscribers. The information will enable you to understand where to find the people with whom you should be interacting, interact with those people, follow those people, and customize your social media marketing strategy based on those people and what they want and need.

  • Find out exactly which social media channels are being used by your target audience: It may seem like a ridiculously simple question but you should ask it anyway. In fact, if you don’t ask, you won’t obtain the information in a lot of instances. It is not only beneficial for you to have a way to reach out to those people but also to have a way to interact with them regularly. Once you find them, connecting with them will be very easy.

  • Get a good sense of the demographics of the social media channels that you use most: It is important for you to realize that not all social media channels are for all people. It often depends on where you are located geographically. It also largely depends on where your target audience is and what types of interests they have. It is well worth it for you to do as much research as you can in advance.

Conclusion

Social media is critical to your professional success. It is not just critical because you need to drive traffic to your website. It is also critical because you need to build relationships with people who will eventually become loyal clients to you, will keep returning to you over and over again, and who will tell their friends about how wonderful your brand and your offerings are. With that in mind, you need to make your interactions as interesting and easygoing as you possibly can. And don’t forget, if you want to build your relationships from the beginning and keep growing from there, sometimes it is as simple as just asking the other person if they want to build a relationship with you. On many occasions, the simplest approach is the one that works the most effectively.

We are pleased to provide you with the insightful comments contained herein. For a complimentary assessment of your online presence, let’s have coffee.

Author

  • Michael Cohn

    Michael Cohn is the founder and Chief Technology Officer (CTO) of CompuKol Communications. He has decades of experience in IT and web technologies. Michael founded CompuKol Communications to help small businesses and entrepreneurs increase their visibility and reputation. CompuKol consults, creates, and implements communication strategies for small businesses to monopolize their markets with a unique business voice, vision, and visibility. Mr. Cohn earned a Master’s degree in project management from George Washington University in Washington, DC; and a Master’s degree in computer science and a Bachelor of Science degree in electrical engineering from Fairleigh Dickinson University in Teaneck, NJ.

6 Responses

  1. Sharon Gee says:

    Via LinkedIn Groups
    Group: Chief Marketing Officer (CMO) Network – #1 Group for CMOs
    Discussion: How Do You Use Social Media to Find Prospects?

    Hello, that is an insightful question that you’ve asked. Social media is one way that companies can target prospects. Prior to doing so, however, the company needs to determine what the goals are and who the company is marketing to. Social media can be one component of the marketing research process –however, it is important to “marry” the key prospects with who the company wants to engage with via social media. Once that happens, then, the company can begin to build a social media profile of likely prospects who they want to build and deepen relationships. It is true that some who engage with the company fall outside the company’s pre-identified prospect list. If more than a handful of prospects on social media are different than who the company has identified, then, the company needs to review the information. This may cause the company to rethink some of its strategies. As far as how to implement the social media prospects and turn them from prospects into leads and loyal customers, engagement and thorough analysis are key. Also, provide a win-win philosophy of sharing content to/from prospects.
    By Sharon Gee

  2. Paul Patrizi says:

    Via LinkedIn Groups
    Group: Chief Marketing Officer (CMO) Network – #1 Group for CMOs
    Discussion: How Do You Use Social Media to Find Prospects?

    We focus heavily on targeted vertical social opportunities. Our engagement approach is educational, topical and relevant. We rarely push commercial content across our digital channels.
    By Paul Patrizi

  3. Colette Hobson says:

    Via LinkedIn Groups
    Group: ThoseinMedia
    Discussion: How Do You Use Social Media to Find Prospects?

    I use social media to build my personal brand by sharing interesting and useful ideas. Finding new potential customers is secondary to this and I make a deliberate attempt not to use social media as a direct selling tool.
    By Colette Hobson

  4. Nicolo Grossi says:

    Via LinkedIn Groups
    Group: Succeed: Small Business Network, Powered by Staples
    Discussion: How Do You Use Social Media to Find Prospects?

    To “find your target audience” also means to “find the topics your target audience wants to hear about” and social networks can be very helpful to achieve this..
    By Nicolo Grossi

  5. Annabel Preacher says:

    Via LinkedIn Groups
    Group: B2B Technology Marketing Community
    Discussion: How Do You Use Social Media to Find Prospects?

    I think maintenance is key here. As you said, once you’ve got people’s attention you need to give them a reason to stay. Your tips on doing this are great but I’d add one more – finding influencers and building a conversation with them is a great way to help yourself become an influencer in time. Once you’ve established yourself as an influencer it becomes easier to maintain your social media traffic because people will come to you to start conversations.
    By Annabel Preacher

  6. Clwyd Probert says:

    Via LinkedIn Groups
    Group: Business Strategy & Competitive Strategy Forum
    Discussion: How Do You Use Social Media to Find Prospects?

    It’s an interesting question and I believe that we are only at the start of making use of the data that is becoming available to do this. The ability to track competitors and their followers and then use scoring metrics to identify prospects based on industry, company size, job title is possible. You can then plan a campaign to actively participate in the same discussion groups, using your own limited resource in a more focused way to reach out and help potential clients. Combine that with a good content marketing strategy and you have a winning formula.
    By Clwyd Probert