Your written communications skills are critical to the success of your business. An important medium in which to develop them is your Emails. You can then take those writing skills and apply them to your marketing materials effectively.
All businesses require excellent writing skills and as a business owner, you will have many, many occasions in which your writing skills will make a world of difference in how effective your communications are and in how your messages are received and processed by others. It is essential that you understand your audience as well as you can. You are potentially targeting your written communications to more than one type of audience and whomever those people are and no matter what they do and where their interests lie, they will all react the same to your writing. If your written communications are effective and on the mark, they will have succeeded at touching your audience emotionally on some level as well as making your readers understand that you are there to solve their problems. There are several possible approaches to effective written communications.
- The simpler the better: Your readers will definitely appreciate your simplistic, clear and concise approach when it comes to communicating with them. This is particularly effective when it comes to Email communications. Using numbered lists of items is an excellent idea. Your readers will definitely appreciate it and they will retain the information easily. The reason that numbered lists work so well is that it keeps things extremely organized in the minds of your readers. It also makes it easy for the readers to refer to numbers in their Email response to you, if they wish to respond. The simple approach is also very effective when it comes to writing blog articles. People love to read lists for the same reason as was stated above. It keeps things organized in their minds. Your writing approach should always be whichever one is easiest for your audience and whichever one holds the interest and attention of your readers.
- Always give them a call-to-action: If you don’t give your readers a way to contact you after they have finished reading whatever you are sharing with them, the relationship will be over before it begins. If you give your readers something specific to do (in the form of some action), the chances are that they will do it willingly. It is a lot easier to gather valuable information from your readers by giving them a call-to-action than if you give them an open-ended question. That sort of question generally leaves too much to chance. Of course, you need to decide beforehand exactly what you want your readers to do (connect with you on a specific social media channel, sign up for your newsletter, take you up on your offer for a free white paper, etc). When you make the request of them, make sure that you are clear in what you want and always use concise, easy-to-understand language.
- Always make sure that the content is appropriate: It is very important that your content touches your readers in enough of a way that they want more and that they get something positive from it. After all, you are not sharing your content for your benefit. You are sharing it for their benefit so that they learn something valuable and are enticed by what you are sharing. You should never intentionally “tease” your readers. The only time that this is really appropriate and effective is at the beginning of your blog article. The teaser paragraph in that situation serves a very distinct purpose. You need to make sure that you have a logical transition (or segue) from one paragraph to the next and your concepts within the writing should parallel the paragraphs in a specific order. It is very important that what you are trying to say is not only clear to you but to your readers as well. That is a very important part of effective writing.
- Always demonstrate professionalism: The quality of your writing should always demonstrate professionalism. You should always write in full sentences and read what you have written before you actually send it anywhere. It is very important that you think about what you want to write before you actually write it. Your readers will definitely appreciate it and it is critical to the success of your business. Writing in a professional manner doesn’t mean that you are not allowed to put your personality into it. In fact, giving it some “flavor” is highly recommended. Nobody wants to read boring content that has no personality. You can inject some humor as well as other attention-grabbing techniques into your writing. Your readers will be intrigued and they will want to read more and more of what you are writing.
- Always use the best medium possible: It is extremely important to know your audience and to really identify which means of communication works most effectively for them. The bottom line is that you want to communicate with them in the way that gets you the most effective response the most quickly. You should make sure to be open-minded enough to consider all sorts of communication media. It is up to you to choose the best one in every situation. Another positive effect that it will have if you customize your communications is that people will feel that they count in your eyes because you have made the effort to communicate with them in a special manner.
Your writing skills are critical to the success of your business. Email writing is very important as are the other types of online content that you share with your audience(s). You should never make the mistake of thinking that one is better (or more effective) than they other. Remember that your content marketing must be relevant and extremely valuable so that it engaging your readers and compels them to keep reading and interacting with you. The different types of content are both important in their own way and should be used at the right time and in the right place.
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Carolyn Cohn is the Chief Editor of CompuKol Communications LLC. Mrs. Cohn has a wealth of experience in business writing as well as having a strong editorial background. She manages all of the company’s writers, journalists and editors as well as writing, editing and publishing several business articles a week on a consistent basis, which are syndicated globally.
Mrs. Cohn has run several editorial departments for other companies. She has over 25 years of editorial experience and her expertise covers a wide range of media, such as online editing, and editing books, journal articles, abstracts, and promotional and educational materials.
Throughout her career, Mrs. Cohn has established and maintained strong relationships with professionals from a wide variety of companies. The principle that governs her work is that all words need to be edited.
Mrs. Cohn earned a Bachelor of Arts degree in English from the State University of New York (SUNY) at Buffalo.
Mrs. Cohn is a member of the American Medical Writers Association (AMWA).
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