Reputation Management

Turning Your Online Clients Into Loyal Advocates

Posted by on May 15, 2012 at 5:00 am

The rules have changed. Your clients are no longer willing to accept anything less than what they want when it comes to doing business with you and your company. They want what they want and they want it now.

Social Media is Not a Deserted Island

Posted by on April 10, 2012 at 5:00 am

When you first establish your web presence for your business, it may seem like you are totally alone. Until you start interacting with other people, you may feel isolated. Your social media activities don’t only involve you.

Credibility and Trustworthiness of Your Business Online

Posted by on March 17, 2012 at 5:00 am

Trust and credibility are two of the most critical elements when it comes to the success of your business. It can be challenging to bring home that trust and credibility for your business through your online interactions with business associates.

Demonstrating Business Trust and Credibility Online

Posted by on March 1, 2012 at 5:00 am

As you are building your business, trust and credibility are two of the most important building blocks when it comes to the eventual success of your business. Of course, they are not instant. You need to build them.

Apologizing Effectively Online

Posted by on February 28, 2012 at 5:00 am

As polite and appropriate as you try to be online, sometimes you may write something that is misconstrued or that inadvertently causes offense. This happens to everyone on occasion. What’s important is how to fix it if it happens.

The Importance of Online Exposure

Posted by on January 19, 2012 at 5:00 am

The way that people build exposure is very different than what used to be. Before the technical revolution, people would meet for coffee or lunch and get to know to each other. Now, they connect online. Their exposure is critical.

Forging Stronger Business-to-Business Links With LinkedIn’s Company Pages

Posted by on December 20, 2011 at 5:00 am

LinkedIn now has more than 100 million professionals worldwide, potential clients for small businesses. If you have a LinkedIn profile, follow these steps to take advantage of recent changes to LinkedIn and create your Company Page today.

Earning Valuable Attention for Your Business

Posted by on December 8, 2011 at 5:00 am

There is a whole lot of online garbage that comes to you via the Internet. When you get garbage, your first inclination is to press the “delete” button ASAP. On the other side, you want your content to be valued.

The Necessity of Elevator Pitches

Posted by on December 3, 2011 at 5:00 am

Since 2008, when the US economy seemed to hit rock bottom, many people were forced to consider new ways of earning a living. Many opened their own businesses and introduced themselves to other business owners.

How to Position Yourself as a Subject Matter Expert

Posted by on October 27, 2011 at 5:00 am

As you are building your online reputation, one of the key elements that you need to establish is your position as a subject matter expert (SME). You need to go from anonymity to respected and credible expert.