Relationship Management

Email Marketing Campaigns and Social Connections

Posted by on May 18, 2013 at 5:00 am

With social media’s impact on people today, both in business as well as on a personal level, it is extremely important for the social components of social media to be fully incorporated into the Email marketing campaigns of businesses today. Continue reading

Planning Your Online Activities for the Future

Posted by on May 7, 2013 at 5:00 am

Now is the time to plan for the future. You need to make sure that you have a strategy in place so that you don’t have a gap in your work and in your progress going forward. Continue reading

Reasons to Stick With Social Media

Posted by on April 30, 2013 at 5:00 am

After all this time, you probably understand why social media is so important. However, if you have any doubt, there are several good reasons to stick with social media for your business. If you don’t, you will regret the outcome. Continue reading

Public Relations Expanded: Eight Social Roles Assigned

Posted by on April 25, 2013 at 5:00 am

Here’s the good news…if your organization is participating in social media, the public relations function has been expanded. The responsibilities of the PR professional continue to increase, with new roles assigned. As you take on these new challenges, you’re seen as an even more valuable asset to your company. Continue reading

Influence is NOT…

Posted by on April 18, 2013 at 5:00 am

Today’s topic is influence. Because influence is often difficult to define, it is a good idea to determine what influence is not as well as what influence is. Understanding influence will help you to surround yourself with influencers who can help to make you a greater success. Continue reading

Social CRM: How Companies Can Evolve

Posted by on April 16, 2013 at 5:00 am

Social CRM is traditional Customer Relationship Management evolved. The addition of social media has taken PR, customer service, and customer experience to the next level. Businesses must heed the new dynamic when it comes to Social CRM; the customer is at the center of the relationship and engaging with your business through many different channels. Continue reading

Converting Your Clients and Followers to Evangelists

Posted by on March 30, 2013 at 5:00 am

Evangelists, by definition, are thought leaders who pave the way with their writing and their way of thinking. This not only applies to religious situations. It can also apply to business in a very profound manner. Continue reading

Using LinkedIn for 30 Minutes a Day

Posted by on March 21, 2013 at 5:00 am

An issue that comes up regularly is about time. Everyone wonders how much time on LinkedIn (and on social media in general) is enough time to devote to make it work and to produce successful results for your business. Continue reading

Acquiring a Deep Understanding of Your Clients

Posted by on March 19, 2013 at 5:00 am

If you have been in business for a while, you probably understand that it isn’t enough to have a few (or many) clients. You need to cultivate relationships with and continue to grow within the relationships with your clients constantly. Continue reading

Effectively Building Your Fan Base

Posted by on February 5, 2013 at 5:05 am

You can’t build your brand without having a fan base. You need to get people to connect with you and become loyal to your brand and your products and/or services. If you have integrity, honesty and credibility, you’ll have fans. Continue reading