Analytics

What Is a Klout Score and Why it Is Important

Posted by on May 10, 2011 at 5:00 am

The Klout score is a metric of your total influence online. The higher your Klout score, the larger and more robust your sphere of influence. The variables that go into calculating a Klout score are interesting and important for business.

Monitoring Social Media Discussions

Posted by on March 29, 2011 at 5:00 am

There are many social media tools available for monitoring discussions that are relevant to your business and your brand. Many of these tools have built-in engagement features that allow you to focus on the discussions that are the most relevant.

Social Media Dashboards

Posted by on March 24, 2011 at 5:00 am

Larger businesses may have the luxury of a a great deal of resources and money, however, many smaller, local businesses do not. Those small business still need a way of managing their social media campaigns with what is known as a social media dashboard. This is an all-encompassing, web-based monitoring tool for Facebook, Twitter, and other social networking sites that your customers and prospects are frequenting.

The Role of Social Media in Sentiment Analysis

Posted by on September 14, 2010 at 6:00 am

Social media empowers businesses to read what people are saying about them and to join the conversation. To be able to make good use of reviews, ratings, recommendations and other forms of online expressions, businesses need to apply them to market their products, identify new opportunities, and manage their reputations.

The Importance of Social Media Monitoring

Posted by on August 21, 2010 at 6:00 am

As important as social media is for your business, once you have built all of your social media profiles and are engaging other people online regularly, it is equally important to monitor the effectiveness of social media for your business.